While severe liquids (coffee, wine, tea ...) mark stains on your new designer UPbag are something you should really consult a professional garment cleaner.
UP Design uses fine quality leathers to create a unique range of UPbags. Leather is a natural product and variations in color, surface and texture are inherent qualities that will become more characteristic with use. The intrinsic variations of leather should not be mistaken as faults. Care should be taken to prolong the life of leather products.
Don't be. The absolute best thing about leather is it's ability to age beautifully. Remember that leather has been used for centuries as a working material, it's one of the hardiest products out there. Just make sure you follow our leather care instructions and feel free to get in touch for specific advice.
Here at UP Deign we strive to source our materials from ethically aware companies in Italy in some occasions locally from Slovenia. On occasion due to excess demand and fluctuation in supply levels, we will occasionally source our raw materials from other sources within the EU. You can be assured that all our leather and hardware suppliers meet our strict policy standards in regards to animal welfare and workforce safety standards.
All of our products are hand crafted by us in our design workshop, based in Slovenia. We do not source our products from anywhere else or supply products from any other organisations. We proudly make our own products in Slovenia.
We understand that from time to time you may wish to return a product to us. We have created this 14-day returns policy to enable you to return products to us in appropriate circumstances where:
1. we receive the returned product within 14 days following the date of delivery of the product;
2. the returned product is unused and in its original packaging, with any strap/shoulder pad/back pack straps inside the bag with any labels still attached and otherwise in a condition enabling us to sell the product as new.
UP Design delivers art and a positive attitude through unique, handmade leather handbags.
Created to lift you UP into positive thinking and personal growth.
Our creativity was blended with grace and the intelligence of dolphins into high-quality, daring and original handmade leather handbags.